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Richville Casino Terms & Conditions
1. Acceptance and general conditions
These Terms & Conditions form an agreement between you and Richville Casino in relation to your use of the website, account services, games and other features made available through the platform. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.
Additional rules may apply to particular games, promotions, competitions, payment methods or other services. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant service or promotion.
You are responsible for checking this page and any related rules before using the website. Terms may be updated from time to time to reflect operational, legal or regulatory changes. Continued use of Richville Casino after an update means that you accept the revised terms. If a change materially affects your rights or obligations, information may be provided through the website where appropriate.
Eligibility
You must meet all applicable age, location and legal requirements before using Richville Casino. You must not access or use the website where online gambling is prohibited or restricted by the laws that apply to you. It is your responsibility to understand and comply with the laws in your state or territory and any other jurisdiction relevant to your use of the service.
Richville Casino may restrict access to some or all services where required by law, regulation, risk controls or operational considerations. Access may also be unavailable in certain locations. No information on the website should be treated as an invitation to use a service where doing so would be unlawful.
2. Accounts, identity and security
You may need to create an account to use certain features. Information provided during registration and at later stages must be accurate, complete and kept up to date. You must not register using another person’s details, create an account for someone else or maintain more than one account where this is not permitted.
Richville Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be carried out before, during or after account use. You agree to provide reasonable and accurate information when requested. Services or transactions may be delayed, limited or suspended while checks are completed.
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly told Richville Casino that your account may have been accessed without permission. Do not share your password, authentication details or other security information. You should use a strong password and log out when using a shared or public device.
- Do not allow another person to use your account.
- Do not attempt to access another person’s account.
- Tell Richville Casino promptly if you suspect unauthorised access or incorrect account activity.
- Keep your personal, payment and contact information current.
- Do not use the website for unlawful, fraudulent or deceptive activity.
An account may be suspended, restricted or closed where there is a security concern, suspected fraud, a breach of these terms, a legal or regulatory requirement, or another legitimate risk reason. Where appropriate, you may be asked to complete additional checks before access or funds are restored.
3. Deposits, withdrawals and game play
You may only use payment methods that are registered in your name or that you are otherwise authorised to use. Payment details must be accurate. Richville Casino may reject or reverse a transaction where the method cannot be verified, is used without permission, creates a security concern or does not meet applicable requirements.
You should only deposit money that you can afford to lose. Deposited funds are intended for lawful entertainment and gambling use through the account. You must not use the service to move, conceal or process funds obtained through unlawful activity.
Withdrawal requests may be subject to account, identity, payment and compliance checks. The availability of a withdrawal method may depend on the original deposit method, account status and other applicable requirements. Processing times can vary, and a request may be delayed where information is incomplete or verification has not been completed.
You are responsible for reviewing transaction details before confirming a deposit, wager or other instruction. Subject to applicable law, confirmed transactions may not be cancelled or changed. If you believe a transaction is incorrect, contact Richville Casino through the available support channel as soon as possible and provide relevant details.
Games are provided for entertainment. Outcomes are determined by the relevant game systems and applicable rules. You accept that gambling involves risk and that losses can occur. No statement on the website guarantees a particular result, return or level of winnings.
Promotions and offers
Promotions, bonuses and other offers may be subject to separate terms, eligibility requirements, expiry dates, wagering conditions, game restrictions, transaction rules and other limitations. You should read the specific offer terms before participating. If you do not meet the stated conditions, an offer or related benefit may not be available.
Richville Casino may withdraw, amend or refuse a promotion where permitted by the relevant promotional terms or applicable law. Abusive, fraudulent or coordinated use of an offer is not permitted. Where a promotion has been used in breach of its terms, related benefits may be removed and the account may be reviewed.
4. Responsible gambling and account closure
Richville Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, repay debts or solve financial problems. Set limits that suit your circumstances and stop playing if gambling is no longer enjoyable or manageable.
- Set a personal budget before you play and do not exceed it.
- Never chase losses or increase stakes to try to recover money.
- Take regular breaks and avoid gambling when distressed, tired or under the influence of alcohol or other substances.
- Do not borrow money or use essential household funds for gambling.
- Consider available account limits, time-outs or self-exclusion options if you need greater control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
You may request account restrictions, a time-out or self-exclusion through the responsible gambling features or support process made available by Richville Casino. The effect and duration of a restriction will depend on the option selected and the applicable requirements. You must not attempt to bypass a restriction by opening or using another account.
You may ask to close your account at any time, subject to completion of necessary checks and any outstanding transactions. Account closure does not remove obligations that arose before closure, including obligations relating to lawful transactions, investigations, disputes or these Terms & Conditions.
5. Website use, privacy and liability
You must use the website lawfully and respectfully. You must not interfere with its operation, introduce malicious code, use automated tools without permission, copy or republish content without authorisation, or attempt to bypass security or technical controls. You must not use the website to harass, mislead, defraud or harm another person.
Website content, branding, text, graphics, software and other materials may be protected by intellectual property rights. Unless permitted by law or expressly authorised, you may access and use that content only for personal, non-commercial purposes connected with using the service.
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. By using the website, you acknowledge that information may need to be collected, used, stored and disclosed for purposes such as account administration, identity checks, payment processing, fraud prevention, customer support, responsible gambling and compliance.
The website and its services may be unavailable, interrupted or changed from time to time because of maintenance, technical issues, security events, third-party services or circumstances outside reasonable control. To the extent permitted by law, Richville Casino does not guarantee that the website will always be available, error-free or suitable for every purpose.
Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those mandatory protections, Richville Casino is not responsible for loss caused by your breach of these terms, misuse of the website, failure to protect your account details, or events outside reasonable control.
Questions and disputes
If you have a question, believe an account or transaction is incorrect, or wish to raise a complaint, use the support or contact options displayed on the Richville Casino website. Include enough information to help identify the issue, but do not send passwords or unnecessary sensitive information. Complaints may be reviewed in accordance with applicable procedures and legal requirements.
These Terms & Conditions are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights available under Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. These terms, together with any applicable policies and specific service rules, represent the understanding governing your use of Richville Casino.