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Cookies Policy
About cookies
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support particular features. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may be linked with other information we hold about you.
Some cookies are set by Richville Casino, while others may be placed by service providers that support the operation of the website. These providers may use cookies, pixels, software development kits, tags or comparable technologies. The technologies used may change over time as the website, security measures and services develop.
A cookie may be a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The length of time a cookie remains active depends on its purpose and configuration.
By using the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy. Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You can change your preferences or withdraw consent at any time through the available cookie controls, although this may affect some website functions.
How we use cookies
Cookies may be used for several purposes. Some are necessary for the website to function, while others help us understand how visitors use the website or allow us and our service providers to provide more relevant features. The categories below describe the main ways cookies may be used.
Strictly necessary cookies
These cookies support core website functions and cannot generally be disabled through the website’s cookie preference tool. They may help with page navigation, account access, session management, security, fraud prevention, load balancing and the safe processing of requests. Without these cookies, some parts of the website may not work properly.
Functional cookies
Functional cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They may make your visit more convenient by reducing the need to repeat information. If you refuse these cookies, some personalised features may not be available or may not operate as intended.
Analytics and performance cookies
Analytics cookies help us understand how people use the website. They may provide information about pages visited, time spent on a page, navigation paths, browser type, device type and general interaction with website content. We use this information to monitor performance, identify errors, improve design and make the website easier to use. Analytics information is generally considered in aggregate, but it may be associated with technical information about your device or visit.
Security and compliance technologies
Cookies and related technologies may be used to detect unusual activity, protect accounts, reduce fraud, enforce website rules and support responsible operation of the website. These tools may help identify automated activity, repeated failed access attempts or other behaviour that could present a security or compliance risk.
Advertising and marketing cookies
Where used and permitted, marketing technologies may help measure the effectiveness of campaigns, limit repeated advertisements or show content that may be more relevant to your interests. These technologies may be operated by Richville Casino or by third-party providers. We do not use cookies to remove your responsibility to make informed decisions about gambling, and marketing communications remain subject to applicable requirements and your communication preferences.
Third-party technologies and information
Some features of the website may be supported by third parties, such as website analytics providers, security services, payment or identity-related service providers, content delivery services and technology providers. These parties may place or access cookies and similar technologies on our behalf, or process information collected through them under their own privacy terms.
Information collected through cookies may include an internet protocol address, browser and operating system details, device identifiers, approximate location, referral information, pages visited, time and date of access, interaction data and information about website performance. This information may be used to administer the website, maintain security, understand usage and comply with legal or regulatory obligations.
We take reasonable steps to ensure that information collected through cookies is handled in accordance with applicable privacy and data protection requirements. However, no online service or transmission method can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure and avoid using public or unsecured networks when accessing services.
Third-party websites, applications or services may be accessible through links on the website. Their use of cookies is governed by their own policies, not this Cookies Policy. We recommend reviewing the privacy and cookie information provided by any third party before using its services or submitting personal information.
Your choices and managing cookies
You can manage cookies in several ways. When available, the website’s cookie preference tool allows you to accept or reject categories of non-essential cookies. You may also change your browser settings to block cookies, delete existing cookies or notify you when a cookie is being placed. The steps differ between browsers and devices, so you should check the relevant help or settings menu.
- Accept or reject optional cookie categories through the website’s cookie controls, where available.
- Delete cookies that have already been stored on your device using your browser settings.
- Block some or all cookies by changing your browser or device preferences.
- Use available controls provided by advertising or analytics services to manage relevant technologies.
- Review your settings regularly, particularly if you use more than one browser, device or user profile.
Disabling or deleting cookies may affect your experience. Essential security, login or session functions may not work correctly if necessary cookies are blocked. You may also need to repeat preferences, and some pages or features may be unavailable. Blocking cookies does not necessarily stop all data collection; other technical information may still be processed where needed to operate, secure or improve the website.
If you use multiple devices, cookie choices made on one device or browser may not apply to another. Your settings may also be reset if you clear browser data, use private browsing, update your browser or access the website through a different browser. You are responsible for checking that your preferred settings remain active.
Changes to this policy
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The revised version will be published on this page with an updated effective date where appropriate. Changes will apply from the time they are published unless a different commencement date is stated. We encourage you to review this page periodically so that you understand how cookies and similar technologies are used.
Questions and privacy requests
If you have questions about this Cookies Policy, wish to understand how information is handled, or want to exercise a privacy right available to you under applicable law, please use the contact or privacy request channels made available on the Richville Casino website. We may need to verify your identity before responding to a request. Requests will be handled in accordance with applicable privacy requirements and any reasonable verification procedures.
This policy provides general information about cookies and similar technologies. It does not change any account terms, gambling rules, privacy notices or other conditions that apply to your use of Richville Casino services. If there is an inconsistency between this policy and a specific notice presented when you use a particular feature, the more specific notice may apply to that feature.