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Betting Rules
1. General betting conditions
You must be legally entitled to use online betting services in your location. Players in Australia should only use gambling services where permitted by applicable Australian law and the laws of the state or territory in which they are located. You are responsible for checking the rules that apply to you before opening an account, depositing funds or placing a bet.
An account must be used only by the registered account holder. You must provide information that is accurate, current and complete, and keep your login details secure. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation. Richville Casino may take reasonable steps to verify identity, age, location, payment ownership and other account information.
You must meet the applicable minimum age requirement before using the service. Accounts may be restricted, suspended or closed if there are concerns about age, identity, location, account security, unlawful activity, bonus abuse, collusion, fraud or a breach of these rules. Any review will be handled in accordance with the site’s applicable terms and legal obligations.
A bet is generally treated as placed when you confirm the selection, stake and any other required details through the betting interface. A bet is not necessarily accepted simply because you have selected an option or entered a stake. Acceptance may depend on system confirmation, account status, market availability and other applicable checks.
- Check the selection, odds or game details, stake and potential return before confirming a bet.
- Do not place a bet if information appears incomplete, unclear, delayed or incorrect.
- Keep a record of your bet confirmation and review your account history where available.
- Do not use the service for unlawful purposes or attempt to interfere with the betting platform.
- Only place bets using funds that you can afford to lose.
2. Bet acceptance, errors and cancellations
Richville Casino may refuse, limit, suspend or cancel a bet where permitted by the applicable terms. This may occur because of a technical issue, market suspension, account restriction, suspected irregular activity, a pricing or display error, a communication failure, or another circumstance affecting the integrity or operation of the service. Where a bet is cancelled or declared void, the outcome will be handled under the relevant product or market rules.
You should not rely on displayed information where there is an obvious error. An obvious error may include an incorrect price, selection, result, event status, settlement information or other material detail that a reasonable player would recognise as inaccurate. If a bet is accepted because of an obvious error, it may be corrected, re-settled or voided as permitted by the applicable rules.
A bet usually cannot be changed or cancelled after it has been accepted unless the relevant betting product specifically allows this. Requests to cancel a bet are not guaranteed and may not be available once an event, round or game has started. You are responsible for confirming your bet before submission and for checking whether a confirmation has been generated.
Technical interruptions
Internet connections, devices, payment systems and online platforms can experience delays or interruptions. If your connection fails, a selection may not be submitted, or a confirmation may not appear immediately. Do not assume that a bet was accepted or rejected without checking your account history or other available confirmation. If the service displays conflicting information, the platform’s recorded transaction data may be used when reviewing the matter, subject to applicable law and the relevant terms.
You must not exploit a technical fault, delay, software defect or pricing discrepancy. Any suspected error should be reported through the available support process rather than deliberately used to gain an advantage.
3. Results, settlement and payments
Bets are settled using the official result or outcome applicable to the relevant game, event or market. The rules shown for the specific product will normally explain which result source is used, when settlement occurs and how unusual circumstances are handled. Results may be amended if an official body corrects an error or if later information shows that the original settlement was incorrect.
Unless product-specific rules state otherwise, a market may be void if the event is abandoned, postponed beyond the permitted period, materially changed, or cannot be completed under the stated conditions. Different selections within a multiple or combination bet may be affected differently. You should read the rules for each market before placing a bet, particularly for events that may be postponed or subject to changes.
For casino and other games, settlement may be based on the result generated by the relevant game system after the player confirms the wager. Once a round has been completed and recorded, it will generally be treated as final unless there is evidence of a system error or another reason for review. Game-specific rules may explain how interrupted rounds, unfinished sessions and disputed outcomes are handled.
Winnings, refunds and account adjustments are subject to account verification, payment checks and any applicable restrictions. Funds may not be available for withdrawal until required checks have been completed. The timing and method of any payment can depend on the payment provider, account status, security reviews and the rules applying to the relevant service. Richville Casino does not guarantee that every payment method will be available to every player at all times.
- Review your balance and transaction history regularly.
- Use a payment method that belongs to you and is authorised for your account.
- Tell the operator promptly if you notice an unfamiliar transaction or account activity.
- Do not attempt to reverse, dispute or manipulate a legitimate transaction in order to obtain an improper benefit.
- Keep evidence of relevant confirmations, statements and communications if you need to raise a query.
4. Disputes, responsible betting and rule changes
If you believe a bet has been recorded, settled or charged incorrectly, review the applicable product rules and your account history first. A query should be raised through the available support channel with enough information to identify the account, transaction, game, event or bet. Do not include passwords or other unnecessary security information. Reviews may require confirmation of identity and may take account of system records, official results and relevant communications.
Players should make betting decisions carefully and treat gambling as entertainment, not as a way to earn income or recover losses. Never chase losses, borrow money to gamble, bet when distressed or allow gambling to interfere with work, relationships, study or essential expenses. Set a personal budget and time limit before you start, and stop when either limit is reached.
- Only gamble with disposable funds.
- Take regular breaks and avoid betting when affected by alcohol or other substances.
- Keep gambling separate from household, rent, bill and savings money.
- Use available deposit, wagering, time-out or self-exclusion tools if your gambling is becoming difficult to control.
- Seek independent support if gambling is causing financial, emotional or personal harm.
- If you are concerned about another person’s gambling, encourage them to seek appropriate help.
Richville Casino may update these Betting Rules to reflect changes to the service, products, technology, law or risk controls. The current version published on the site will apply from the stated effective date or, where no date is shown, from publication. You should check the rules before placing new bets. Changes will not remove rights that cannot lawfully be excluded or altered.
These general rules do not replace the full Terms and Conditions, Privacy Policy, responsible gambling information or any rules displayed for a particular game, event, market or promotion. Where rules conflict, the more specific product rule may apply to that product, subject to applicable law. If you do not understand a rule, do not place the bet until you have obtained clarification.