Welcome Package

300% up to $6,600 + 400 FS

Split across four deposits

Contact Richville Casino

Need help with Richville Casino? Contact our support team at support@richvillecasino.best. We can help with general account questions, verification, payments, technical issues and responsible gambling requests. To help us review your enquiry efficiently, please provide clear and accurate information in your message.

Richville Casino operates under a licence from the Curaçao Gaming Control Board (reference OGL/2024/112/0974) and holds a second licence issued by the Autonomous Organization of the Financial Sector in Comoros (reference ALSI-202412042-FI2).

How to get in touch

For assistance, email support@richvillecasino.best. Please use the email address connected with your account where possible, as this can help us confirm the relevant account details and respond appropriately. Do not send passwords, payment card PINs or other sensitive security information in your message.

Your enquiry may relate to any of the following common topics:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related concerns
Bonus terms, eligibility or general promotion questions
Website, game or other technical problems
Responsible gambling support, account restrictions or requests to take a break

Information to include

Please include your account email address or username, a short description of the issue and any relevant details, such as the date it occurred or the page or game involved. If appropriate, attach screenshots showing the problem, while removing unrelated personal or financial information. Providing complete information can help support investigate your enquiry faster.

Support will generally respond as soon as possible, usually within 24 hours. Response times may vary depending on the nature of the enquiry and whether further information is needed. Please avoid sending repeated messages about the same issue, as this may make it harder to track your request.